Help Center

Find answers to common questions about PetMind

Getting Started

How do I analyze my pet?

Simply navigate to the Analyze section, choose between camera or file upload, and capture or select a photo of your pet. Our AI will analyze the image and provide insights about your pet's emotional state and behavior.

What pets are supported?

PetMind currently supports dogs and cats. We focus on these species to ensure the highest accuracy in our analysis.

How accurate is the analysis?

Our AI-powered analysis achieves 90-95% accuracy using Google's Gemini 2.5 Pro model. The system analyzes body language, facial expressions, and posture to determine your pet's emotional state.

Technical Support

Camera not working?

Make sure you've granted camera permissions to your browser. You can also use the file upload option if camera access is unavailable.

Image upload failed?

Ensure your image is under 50MB and in a supported format (JPEG, PNG). For best results, make sure your pet's face is clearly visible in the photo.

Getting "No pet detected" error?

This means the AI couldn't identify a supported pet (dog, cat, bird, or rabbit) in your image. Make sure the photo clearly shows your pet and isn't of other animals, humans, or objects.

Contact Us

Still need help? Contact our support team at info@petmind.pet